Privacy Policy
This policy explains how we collect, use, and protect your information when you visit our website or engage our services.
Last updated: November 2025
Who This Applies To
This Privacy Policy applies to anyone who visits our website, submits a contact form, or engages with Chewb & SPAKOi for professional services. We are committed to transparency and protecting your information while operating our business effectively.
Information We Collect
Contact Form Submissions
When you submit a contact or inquiry form, you provide information such as your name, email address, phone number, company name, and details about your project or needs. You control what you share with us.
Technical Data
We collect basic technical information when you visit our site, including IP addresses, browser type, device information, and pages visited. This helps us maintain security, prevent abuse, and understand how our site is used.
What We Don't Collect
We do not collect sensitive personal information such as financial data, health information, or government identifiers unless explicitly required for a specific project and agreed upon in writing.
How We Use Your Information
Communication and Service Delivery
We use your contact information to respond to inquiries, assess project fit, prepare proposals, and deliver services you've engaged us for. We may also use it to send relevant updates about your project.
Site Improvement and Security
Technical data helps us improve site performance, troubleshoot issues, and protect against malicious activity or abuse. We use this information to maintain a secure and functional website.
Business Operations
We may use aggregated, anonymized data to understand trends, improve our services, and make informed business decisions. This data cannot be traced back to individual users.
Cookies and Tracking
Our website uses essential cookies to function properly and analytics tools to understand site performance. We use Vercel Analytics and Speed Insights, which provide privacy-focused analytics without invasive tracking.
We do not use advertising cookies or sell your browsing data to third parties. The tracking we implement is minimal and focused on improving your experience on our site.
Service Providers and Data Sharing
To operate our business, we work with trusted service providers for hosting, email delivery, analytics, and database management. These providers have access to your data only as necessary to perform their functions and are bound by confidentiality obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only when necessary to deliver the services you've requested or when required by law.
Data Retention
We retain your information only as long as reasonably necessary for the purposes stated in this policy, to fulfill our legal obligations, or to resolve disputes. Once data is no longer needed, we securely delete or anonymize it.
Data Protection
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Visitors
Our services are based in the United States, and your data is processed here. If you are accessing our site from outside the US, you acknowledge that your information will be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also have the right to object to certain processing or request data portability.
To exercise these rights or if you have questions about your data, contact us at hello@chewbspakoi.com. We will respond to legitimate requests in accordance with applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. Your continued use of our site after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, contact us at hello@chewbspakoi.com. We take privacy matters seriously and will address your inquiry promptly.